Recently ITSMWatch looked at how we can [ /ITIL/article.php/3927191/Availability-is-no-Longer-Just-an-IT-Metric.htm]measure availability[/url], and DataCenter Finland Oy, which provides IT infrastructure services and is operating with a budget of over 10 million euros this year, ...
It seems like is never out of our news roundups. This time, the company gets a mention because of its award (see above) but also because a leading German service provider for the chemical and pharmaceutical industries, Infraserv Hochst, has chosen the company because it feels ...
Pan-European travel company TUI Travel PLC has signed up Dell Services to manage its ITSM functions. The six-year deal sees Dell taking on management of the IT services that support TUI employees including desktop, laptop and printer support and including a 24/7 service desk. The ...
It's awards time, and the Pink Elephant 15th Annual International IT Management Conference & Exhibition played host to a raft of ITIL and ITSM awards. It wasn't the Oscars, but the winners should be very happy to have picked up their accolades.
The awards are presented annually ...
In 2001 Apple iPod wasn't the first portable MP3 player. It wasn't the first player with a hard disk. Apple wasn't the first company to release a portable media player (video and pictures, in addition to music). Apple wasn't the first company to provide an on-line music store. Ap ...
