Project Manager： Agile Development     any city

JobDescription

Experience within Agile Development environments
Technical application support experience is required ( for 7*24 hours service)
Experience in Change management, Incident management & problem management
Experience in Software Configuration management and automated softwaredeployment
Experience with scheduling utilities
Experience with tools such as Jenkins+, Git/hub, Stash, Netezza, Cognos, Cloud
High passion on Project management work
Excellent English communication skills

Capable of
Prioritize issues raised and resolve according to SLAs
Coordinate escalation and resolution of major service issues.
Report promptly to management and business partners regarding critical outagesuntil resolution including regular status reports to management on applicationstatus and other metrics.
Allocate resources to resolve problems/incidents.
Develop relations with business community and the out sourced serviceproviders.
Discuss all production support aspects with application development management.
Provide technical support for production cycles jobs and troubleshoots issues.
Arrange, assign, adjust and monitor shifts to have appropriate coverage.
Interact with infrastructure, release management, change management, QA, DBAand application teams.
Manage off-shore, outsourced vendor to an SLA and execution of criticalsituations.
Supervises daily activities for production control and computer personnel toensure timely and effective
Reporting, tracking, follow-up
Communication of problems with the user community
release/deployment
operational readiness
capacity/availability management
application monitoring
service analytics and reporting activites.
Oversee and coordinate technical support for end-user training, productiontesting and equipment modifications.

Required Expertise

Experience within Agile Development environments
Technical application support experience is required ( for 7*24 hours service)
Experience in Change management, Incident management & problem management
Experience in Software Configuration management and automated softwaredeployment
Experience with scheduling utilities
Experience with tools such as Jenkins+, Git/hub, Stash, Netezza, Cognos, Cloud
High passion on Project management work
Excellent English communication skills

Preferred Expertise

Prioritize issues raised and resolve according to SLAs
Coordinate escalation and resolution of major service issues.
Report promptly to management and business partners regarding critical outagesuntil resolution including regular status reports to management on applicationstatus and other metrics.
Allocate resources to resolve problems/incidents.
Develop relations with business community and the out sourced serviceproviders.
Discuss all production support aspects with application development management.
Provide technical support for production cycles jobs and troubleshoots issues.
Arrange, assign, adjust and monitor shifts to have appropriate coverage.
Interact with infrastructure, release management, change management, QA, DBAand application teams.

如果有意向，请联系请联系xukeju@cn.ibm.com

欢迎招聘咨询顾问、IT精英人才等请加微信：gogoat 或加全国IT求职招聘群：146999050

    不想错过高端求职信息？关注我们的微信吧！微信公众号：itilxf_ （注意有个下划线的）

      

    圈子决定你的未来，关注IT高端精英圈，人脉+知识+资讯，尽在你掌握!

Project Manager： Agile Development     any city

JobDescription

Experience within Agile Development environments
Technical application support experience is required ( for 7*24 hours service)
Experience in Change management, Incident management & problem management
Experience in Software Configuration management and automated softwaredeployment
Experience with scheduling utilities
Experience with tools such as Jenkins+, Git/hub, Stash, Netezza, Cognos, Cloud
High passion on Project management work
Excellent English communication skills

Capable of
Prioritize issues raised and resolve according to SLAs
Coordinate escalation and resolution of major service issues.
Report promptly to management and business partners regarding critical outagesuntil resolution including regular status reports to management on applicationstatus and other metrics.
Allocate resources to resolve problems/incidents.
Develop relations with business community and the out sourced serviceproviders.
Discuss all production support aspects with application development management.
Provide technical support for production cycles jobs and troubleshoots issues.
Arrange, assign, adjust and monitor shifts to have appropriate coverage.
Interact with infrastructure, release management, change management, QA, DBAand application teams.
Manage off-shore, outsourced vendor to an SLA and execution of criticalsituations.
Supervises daily activities for production control and computer personnel toensure timely and effective
Reporting, tracking, follow-up
Communication of problems with the user community
release/deployment
operational readiness
capacity/availability management
application monitoring
service analytics and reporting activites.
Oversee and coordinate technical support for end-user training, productiontesting and equipment modifications.

Required Expertise

Experience within Agile Development environments
Technical application support experience is required ( for 7*24 hours service)
Experience in Change management, Incident management & problem management
Experience in Software Configuration management and automated softwaredeployment
Experience with scheduling utilities
Experience with tools such as Jenkins+, Git/hub, Stash, Netezza, Cognos, Cloud
High passion on Project management work
Excellent English communication skills

Preferred Expertise

Prioritize issues raised and resolve according to SLAs
Coordinate escalation and resolution of major service issues.
Report promptly to management and business partners regarding critical outagesuntil resolution including regular status reports to management on applicationstatus and other metrics.
Allocate resources to resolve problems/incidents.
Develop relations with business community and the out sourced serviceproviders.
Discuss all production support aspects with application development management.
Provide technical support for production cycles jobs and troubleshoots issues.
Arrange, assign, adjust and monitor shifts to have appropriate coverage.
Interact with infrastructure, release management, change management, QA, DBAand application teams.

如果有意向，请联系请联系xukeju@cn.ibm.com

欢迎招聘咨询顾问、IT精英人才等请加微信：gogoat 或加全国IT求职招聘群：146999050

    不想错过高端求职信息？关注我们的微信吧！微信公众号：itilxf_ （注意有个下划线的）

      

    圈子决定你的未来，关注IT高端精英圈，人脉+知识+资讯，尽在你掌握!