Which activities would you expect a Service Owner to undertake?
1. Representing a specific service across the organisation
2. Updating the Configuration Management Data Base (CMDB) after a change
3. Helping to identify service improvements
4. Representing a specific service in Change Advisory Board (CAB) meetings
a) 1, 2 and 4 only
b) All of the above
c) 1 and 4 only
d) 1, 3 and 4 only

答案是哪一个，请大家帮忙分析下~

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d?

service owner定义参考：

http://www.ITILxf.com/thread-4371-1-1.html

答案：d