本帖最后由 slbenben 于 2017-2-4 10:23 编辑
Case Manager_job id65279BR_band 8_multiple cities_post date 10.10_人力资源相关职位
Job Description
Within the IBM EmployeeRelations organization, there is a specialist team of Human Resources CaseManagers. The Case Management and Appeals (CM&A) team in IBM hasresponsibility to:
Establish and provideglobally consistent case management practices for complex employee relationscases, concerns, appeals and grievances, and misconduct violations.
Understand and mitigateemployee relations trends and/or pervasive concerns.
Undertake end to endmanagement of complex employee relations cases, including Open Door Appeals(IBMs Grievance Process) complex performance management issues, complexbehavior management issues and disciplinary actions. As a case manager need totake a leadership role in engaging relevant IBM parties, including Security,Legal, Medical and other stakeholders to work on the effective resolution ofemployee situations.
Develop strongrelationships within the China GDC HR team, and work closely with the Employeeand Labor Relations team
Provide advice and counselto HR Partners and line managers regarding the application of policy andprocedure from an historical, cross-business, and country perspective.
Apply local legislation andregulations to case management and resolution.
Execute appropriateinvestigation techniques, and use good judgement and balanced consideration ofall available facts and information to determine outcome.
Work in collaboration withglobal case managers on special projects or other common team objectives
Required Skill:
At least 8 years HRexperience in an HR Business Partner, Employee Relations or Legal role
Bachelors degree in HumanResources, Industrial Relations or Law
Strong individualcontributor
English: Fluent
Chinese simplified: Fluent
Required
Bachelor's Degree
English: Fluent
Preferred
Master's Degree
ability to develop processes and methodologies.
ITIL先锋论坛gogoat推荐
欢迎招聘咨询顾问、IT精英人才等请加微信:gogoat 或加全国IT求职招聘群:146999050
不想错过高端求职信息?关注我们的微信吧!微信公众号:ITILXF ()
圈子决定你的未来,关注IT高端精英圈,人脉+知识+资讯,尽在你掌握!