×

微信扫一扫,快捷登录!

各位ITIL先锋论坛的网友,现在帮会员招聘一个职位。
招一个日语的wintel工程师,日语流利,地点天津(工作地点灵活,但是入职的前三个月,希望来公司办公),3年工作经验,希望有一点vmware的技能。薪酬每月10-15k,根据能力而定。

联系邮箱: (系统出错,我写不了那个符号,请自行改成邮箱的at符号)



具体要求


Role Title: Microsoft Windows System Administrator, Midrange Technology Unit
Role Family: Information/Technology Solutions
Role Discipline: Systems (Midrange)


Overall Role Purpose:
·Installing, commissioning, managing, tuning, patching, supporting, troubleshooting & performing system administration for Windows Systems.
·Responsible for, but not limited to, the following areas relating to the day-to-day support of the servers and related infrastructure:
1.Capacity Management
2.Configuration Management
3.Performance Management
4.24 x 7 Availability Management
5.Systems Support
6.Virus, Patch Management, Vulnerability remediation & Server Hardening.
7.Hardware maintenance and Monitoring
8.Technical documentation
9.Asset Management
10.Technology (hardware & software) currency
11.Adherence to Incident, Problem & Change management process

Key Accountabilities and Responsibilities:
Technology and Tasks :
·Installing, commissioning, managing, tuning, patching, supporting, troubleshooting & performing system administration for Microsoft Windows Systems running on VMWare & blade environments.
·Ability to perform initial operating system installation & configuration (including server networking).
·Ability to perform System recovery, i.e. rebuild servers including hardware, operating system software and data recovery due to a server failure.
·Implementing performance tuning, availability monitoring and capacity monitoring on the related Windows / VM server platform.   
·Responsible for Performance, Capacity & Availability Management.
·Demonstrated ability to tune Windows system software and make recommendations for performance CPU, Memory & I/O configurations.
·Familiarity with performance monitoring tools, etc.
·Possess appropriate skills in system security, vulnerability remediation, patch management and operating system hardening.
·Troubleshooting skills to effect fast problem resolution.
·ITIL knowledge especially in the areas of Incident Management, Problem Management and Change Management.
·Setup and maintain documentation and standards
·Plan, order, install, test and maintain all equipment and work with vendors & suppliers to resolve problems.
·Familiarization to patching tools such as Hfnetchkpro, WSUS etc
·Good working knowledge in Remote access tools and console (e.g. PCAnywhere, VNC, Terminal Server, Citrix, iLO/RSA)


Other dirirable skills  :

·Installing, commissioning, managing, supporting & performing system administration of the VMware hardware and software environment.
·Experience in supporting VMware ESX / VSphere server and VM management needed
·Support for the VM / ESX setup, testing and decommission during the disaster recovery drill for each requested business entity.
·Knowledgeable in SAN environments & backup systems, e.g. VERITAS NetBackup V6.5, VTL (Falconstor), IBM, HDS or EMC SAN storage environments.
·General writing, testing & implementation of Scripting.
·Implement & support clustering

People:
·Team work in a dynamic environment
·Synergizes with various product lines (e.g. Database, Applications, Network, Storage, Backups, Security, etc) for project implementation, troubleshooting, communications, efficiency & productivity improvement.
·Provide knowledge transfer and coach new staff members.
·This position requires everyone to be part of an on-call rotation scheme, i.e. serve in a 24x7 on-call rotation. As a team member of Midrange Technology Unit, odd hours may be required on occasions.
·Good fluency in the English language with proficiency in written and verbal English communication skills
·Develops and maintains communications with staff, customer, vendors, and CSC designated account team as appropriate.

Customer:

·Serves as a liaison between Company and Customer, ensuring client satisfaction with company and product and delivery of support services
·Helping ensure Customer Satisfaction (CSAT) levels are met or exceeded.
·Helping ensure all Service Levels (SLA) are met or exceeded.

Business:
·Serves as a contact for vendors of MIDRANGE related application products, ISVs software and services.
·Investigates sources of equipment and services and reviews and renews contracts for system support, services, and products to ensure that products and services are relevant and match company standards and specifications.
·Manage the 3rd party service providers that provide such services.
·Update the Asset Management Configuration Management, Known Error, etc database as needed.
·Help introduces new technology and process improvement strategies, with an understanding of past/present computing environments.

Financial:
·Evaluates Vendor products in terms of company needs to ensure that appropriate and relevant products are obtained while maintaining cost effectiveness and company efficiency.
·Keep track of maintenance contract renewal & expiry dates.
·Prepares and recommends maintenance & refresh budgets for approval.

Typical Outputs and Deliverables:
·Maintaining a stable, secure, optimized and current platform environment.
·Working with the support functions & team to ensure all Service Levels are met or exceeded.
·Process Manuals, e.g. Account Operations Manual.
·Problem Resolution
·Quality Assurance
·Operational Policies, Procedures, Standards
·Management Reporting related to, but not limited to, the following areas:
1.Capacity Management
2.Configuration Management
3.Performance Management
4.Availability Management
5.Processing Operations
6.Systems and Technical Support
7.Virus & Patch Management
8.Vulnerability Remediation
9.Hardware maintenance and Monitoring
10.Technical documentation
11.Asset Management
12.Technology currency
13.Server refresh reports
14.Service Level Metrics
15.Root Cause Analysis reports
·Technical Analysis and Recommendations
·Product Evaluation Reports

Leadership Competencies:
·Composure
·Customer Focus
·Decision Quality
·Interpersonal Savvy
·Listening
·Peer Relationships
·Planning
·Presentation Skills
·Process Management
·Problem Solving
·Oral & Written Communications
·Organizing
·Resource Management
·Time Management

Functional Competencies:

·Degree in Computer Science, MIS or related field of study or equivalent industry experience.
·Must have 4 or more years of directly related Microsoft Windows system administration experience
·Microsoft Windows System Administration skills as defined in the Technology and Tasks section above.
·Microsoft qualification such as MCSE preferred.




上一篇:ITIL in life :Root Cause Analysis and Action Plan----Keys
下一篇:北京创景咨询有限公司招聘专场
daisy8

写了 1530 篇文章,拥有财富 19409,被 90 人关注

B Color Link Quote Code Smilies

成为第一个吐槽的人

手机版|小黑屋|最新100贴|论坛版块|ITIL先锋论坛 |粤ICP备11099876号|网站地图
Powered by Discuz! X3.4 Licensed  © 2001-2017 Comsenz Inc.
返回顶部