本帖最后由 slbenben 于 2017-2-6 11:17 编辑  
 
Project Manager: Agile Development :any city 
 
JobDescription 
 
Experience within Agile Development environments 
Technical application support experience is required ( for 7*24 hours service) 
Experience in Change management, Incident management & problem management 
Experience in Software Configuration management and automated softwaredeployment 
Experience with scheduling utilities 
Experience with tools such as Jenkins+, Git/hub, Stash, Netezza, Cognos, Cloud 
High passion on Project management work 
Excellent English communication skills 
 
Capable of 
Prioritize issues raised and resolve according to SLAs 
Coordinate escalation and resolution of major service issues. 
Report promptly to management and business partners regarding critical outagesuntil resolution including regular status reports to management on applicationstatus and other metrics. 
Allocate resources to resolve problems/incidents. 
Develop relations with business community and the out sourced serviceproviders. 
Discuss all production support aspects with application development management. 
Provide technical support for production cycles jobs and troubleshoots issues. 
Arrange, assign, adjust and monitor shifts to have appropriate coverage. 
Interact with infrastructure, release management, change management, QA, DBAand application teams. 
Manage off-shore, outsourced vendor to an SLA and execution of criticalsituations. 
Supervises daily activities for production control and computer personnel toensure timely and effective 
Reporting, tracking, follow-up 
Communication of problems with the user community 
release/deployment 
operational readiness 
capacity/availability management 
application monitoring 
service analytics and reporting activites. 
Oversee and coordinate technical support for end-user training, productiontesting and equipment modifications. 
 
Required Expertise 
 
Experience within Agile Development environments 
Technical application support experience is required ( for 7*24 hours service) 
Experience in Change management, Incident management & problem management 
Experience in Software Configuration management and automated softwaredeployment 
Experience with scheduling utilities 
Experience with tools such as Jenkins+, Git/hub, Stash, Netezza, Cognos, Cloud 
High passion on Project management work 
Excellent English communication skills 
 
Preferred Expertise 
 
Prioritize issues raised and resolve according to SLAs 
Coordinate escalation and resolution of major service issues. 
Report promptly to management and business partners regarding critical outagesuntil resolution including regular status reports to management on applicationstatus and other metrics. 
Allocate resources to resolve problems/incidents. 
Develop relations with business community and the out sourced serviceproviders. 
Discuss all production support aspects with application development management. 
Provide technical support for production cycles jobs and troubleshoots issues. 
Arrange, assign, adjust and monitor shifts to have appropriate coverage. 
Interact with infrastructure, release management, change management, QA, DBAand application teams. 
 
如果有意向,请联系请联系xukeju@cn.ibm.com  
 
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