Responsibilities:

Mainly responsible for Managed Service (MS) and Professional Service (PS) project rollout

Work with BDM for the feasibility studies on PC/Network outsourcing projects initiation.

Projects initiating and planning, lead project teams during implementation of MS/PS solution

Lead the cross functional teams that ensures implementation from service marketing, technical center, channel, parts and operations.

Audit and monitor on service delivery, cost and quality

Customer needs dig-out and relationship management

Develop and implement project management process to ensure a successful service smoothly delivery in accordance with the defined SLA

Building-up effective team relationships with all cross functional  teams for driving successful project completion

Act as an lenovo focal point for the customer relative to both business and technical escalations for OS CUSTOMERS

Measurements:

Project QTY per year.

Customer Satisfaction Rate

Revenue & Margin

Projects renew rate

SLA meet rate

Qualifications:

Be positive & proactive, would like to take challenges and able to self-motivate.

Would interface and work with other groups/ individuals, and can motivate and achieve results through others

Ability to thrive in a high-growth, fast-paced and demanding environment

Good communication and presentation skills, and strong planning and priority-setting abilities Broad knowledge of the IT MS & PS technologies /services categories

At least 5 year IT service project delivery & 3 year MS project management experiences

Proven IT services project management knowledge, with PMP and ITIL certifications

Bachelor degree/equivalent; MBA Preferred

Good communication skills

Good command in English language, spoken and written

Work city:Beijing/Shanghai/GuangZhou/ShenZhen

以上是帮忙发布的，有意向的可以发邮件给我，我帮忙转，绝对替大家保密，我的email：davidyeung@21cn.com，谢谢！

看联想的？:lol

呵呵，你很有才！

心动，但没证书，英语也下降了不少，继续努力！{:soso_e130:}