PinkElephant对各大厂商软件流程支持情况介绍---IBM
SmartCloud Control Desk 7.512 Processes
AVMCHGEVFMIM
KMPMRELRFSACM
SCMSLM
AVM = Availability ManagementPM = Problem Management
CAP = Capacity ManagementREL = Release & Deployment Management
CHG = Change ManagementRF = Request Fulfillment
EV = Event ManagementSACM = Service Asset & Configuration Management
FM = Financial ManagementSCM = Service Catalog Management
IM = Incident ManagementSLM = Service Level Management
ITSCM = IT Service Continuity ManagementSPM = Service Portfolio Management
KM = Knowledge Management
学习学习,好东西!! 看下~~~~~~~~ :D :)
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