bs15000 发表于 2012-11-21 17:40:51

PinkElephant对各大厂商软件流程支持情况介绍---IBM

SmartCloud Control Desk 7.5


12 Processes

AVMCHGEVFMIM
KMPMRELRFSACM
SCMSLM


AVM = Availability ManagementPM = Problem Management
CAP = Capacity ManagementREL = Release & Deployment Management
CHG = Change ManagementRF = Request Fulfillment
EV = Event ManagementSACM = Service Asset & Configuration Management
FM = Financial ManagementSCM = Service Catalog Management
IM = Incident ManagementSLM = Service Level Management
ITSCM = IT Service Continuity ManagementSPM = Service Portfolio Management
KM = Knowledge Management

gallon 发表于 2012-11-22 08:29:34

学习学习,好东西!!

☆豪☆ 发表于 2013-4-25 11:45:39

看下~~~~~~~~

clx8208 发表于 2014-1-17 16:28:09

:D

東東 发表于 2020-11-27 08:32:13

:)
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