This part of ISO/IEC 20000 can be used by:
ISO/IEC 20000的这一部分用于

a) an organization seeking services from service providers
and requiring assurance that their service requirements will
be fulfilled;
寻求服务提供方并确保他们的服务要求能够被满足的组织

b) an organization that requires a consistent approach by all
its service providers, including those in a supply chain;
要求所有的服务提供方，包括他们的供应链，采用一个一致的方法的组织

c) a service provider that intends to demonstrate its capability
for the design, transition, delivery and improvement of
services that fulfil service requirements;
想要展示他能够满足服务要求里设计，转换，交付和改进的能力的服务提供方

d) a service provider to monitor, measure and review its
service management processes and services;
服务提供方用以监控，测量和回顾他的服务管理流程和服务

e) a service provider to improve the design, transition and
delivery of services through effective implementation and
operation of an SMS;
通过SMS有效的部署和实施，用以改进一个SMS中设计，转换和交付的服务提供方

f) an assessor or auditor as the criteria for a conformity
assessment of a service provider's SMS to the requirements
in this part of ISO/IEC 20000.
作为服务提供方ISO/IEC20000这部分要求的SMS标准的一致性评估的评估师和审核员 （这段话翻起来有难度啊{:soso_e134:}，有点儿露怯了{:soso_e144:}）

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