PinkElephant对各大厂商软件流程支持情况介绍---HP

bs15000 · 发表于 2012-11-21 17:42:43

Service Manager 9.3

11 Processes
AVM CHG EV IM KM
PM RF SACM
SCM SLM
SPM

AVM = Availability Management	PM = Problem Management
CAP = Capacity Management	REL = Release & Deployment Management
CHG = Change Management	RF = Request Fulfillment
EV = Event Management	SACM = Service Asset & Configuration Management
FM = Financial Management	SCM = Service Catalog Management
IM = Incident Management	SLM = Service Level Management
ITSCM = IT Service Continuity Management	SPM = Service Portfolio Management
KM = Knowledge Management

gallon · 发表于 2012-11-22 08:27:25

好东西! 学习学习!!

jemball · 发表于 2013-5-17 08:36:56

学习了。

kingslee_niu · 发表于 2015-5-7 16:23:03

学习下

帐号		自动登录	找回密码
密码			立即注册

[国际品牌ITSM软件系统讨论专区] PinkElephant对各大厂商软件流程支持情况介绍---HP