招聘IT咨询（北京，待遇优厚）
本帖最后由 slbenben 于 2017-2-4 10:14 编辑简历投递: 2105852390@qq.com请标明是 ITIL先锋论坛gogoat推荐工作地点: 北京职位: 咨询 公司: 某全球四大咨询公司 AdvisoryServices - Performance Improvement - Auto Dealer Optimization & BusinessIntelligence & Training - Manager Position I: Manager – Dealer Optimization & Training Job Descriptions:
[*]Lead the management of an automotive CRM membership program system
[*]Assist Project Manager in regular analysis and development of management reporting
[*]Manage on-site and off-site dealer/user training for hardware & software
[*]Lead development of on-site business consulting materials
[*]Lead development of on-site user training materials
[*]Monitor dealership program operations and user experience
[*]Coordinate dealer coaches & dealers to organize training schedule
[*]Develop dealer training reports and reporting
[*]Lead client services for dealer training operations
Position II: Manager – DealerHotline & Business Intelligence Job Descriptions:
[*]Lead the set-up and management of an automotive CRM membership dealer call centre
[*]Develop the process for In-bound and out-bound dealer/wholesale call centre
[*]Create call centre script and management materials
[*]Recruit & train call centre agency and/or in-house agents
[*]Monitor dealership program operations and user experience
[*]Develop regular tailored and business intelligence analysis
[*]Proactive Business intelligence analysis and product optimization consulting
Position I: Manager – DealerOptimization & Training Job Qualifications:
[*]Minimum 5 years’ automotive marketing and/or sales experience
[*]Experience working in an auto consulting firm will receive priority
[*]Experience in developing or leading dealership sales/after-sales/marketing training is a major plus
[*]Experience working in an auto dealership is a PLUS
[*]Strong leadership capabilities, self-motivation
[*]Experience in consumer apps is a major PLUS
[*]Excellent sales and communication skills
[*]Strong analytical and managerial skills
[*]Fluent English and Mandarin language skills are a MUST
[*]Candidates with luxury automotive retail management experience will receive priority
Position II: Manager – DealerHotline & Business Intelligence Job Qualifications:
[*]Minimum 5 years’ call centre management experience
[*]Strong analytical and report development skills
[*]Experience in CRM programs and customer service is required
[*]Strong leadership capabilities, self-motivation
[*]Experience in consumer apps is a major PLUS
[*]Excellent sales and communication skills
[*]Strong analytical and managerial skills
[*]Fluent English and Mandarin language skills are a MUST
Candidates with luxury automotive retail managementexperience will receive priority
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