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[国产ITSM软件系统讨论专区] PinkElephant对各大厂商软件流程支持情况介绍---BMC

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发表于 2012-11-21 17:32:21 | 显示全部楼层 |阅读模式
BMC Remedy IT Service Management Suite 7.6.04

11 Processes
AVMCHGEVIMKM
PMRELRFSACMSCM
SLM


AVM = Availability ManagementPM = Problem Management
CAP = Capacity ManagementREL = Release & Deployment Management
CHG = Change ManagementRF = Request Fulfillment
EV = Event ManagementSACM = Service Asset & Configuration Management
FM = Financial ManagementSCM = Service Catalog Management
IM = Incident ManagementSLM = Service Level Management
ITSCM = IT Service Continuity ManagementSPM = Service Portfolio Management
KM = Knowledge Management
发表于 2012-11-22 08:30:06 | 显示全部楼层
学习,学习!!
发表于 2014-4-22 12:21:41 | 显示全部楼层
楼下的接上
sallyharker 该用户已被删除
发表于 2014-6-20 13:23:51 | 显示全部楼层
提示: 作者被禁止或删除 内容自动屏蔽
发表于 2014-7-2 17:23:05 | 显示全部楼层
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